How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will receive a confirmation email with the shipping guidelines once the return request is approved
Are there any charges for return?
- There are no charges for UK Mainland returns
- Any original shipping charges are non-refundable
- Unfortunately, at this time we are unable to offer free returns to customers outside of the UK Mainland. Therefore, all non-UK Mainland returns will be at the customer's expense. Please complete the above fields, and once the return has been confirmed, you will receive an email showing the returns address
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We strongly advise you to purchase a tracked service for any non-UK Mainland returns
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- All items must be returned in their original condition
- All clothing must not be washed, worn or damaged
- Items must be returned in their original packaging with tags still attached
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days
